Privacy Policy

Effective Date: April 1, 2025

At Lawn and Ladder, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, whether through our website, by phone, email, or in person.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, address, phone number, and email address when you request a quote, book a service, or contact us.
Service Information: such as details about your property and service preferences.

2. How We Use Your Information

We use your information to:

Provide and manage the services you request
Communicate with you about quotes, scheduling, and service updates
Improve our services and website experience
Process payments and invoices
Respond to customer inquiries and support requests
Send occasional updates, promotions, or service reminders (only if you have opted in)

3. Sharing Your Information

We respect your privacy. Lawn and Ladder does not sell, rent, or trade your personal information.
We only share your information when necessary, such as:

When required by law or legal processes
Outsourcing to a different company for a specific job

4. Data Security

We take reasonable steps to protect your personal information against loss, misuse, or unauthorized access.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices

You have the right to:

Access, update, or correct your personal information
Opt out of receiving marketing communications at any time
Request deletion of your personal data (subject to applicable legal requirements)

To exercise any of these rights, please contact us at lawnandladdercrew@gmail.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with the new effective date.